Brookstown Inn or Agustus Zevely

We have reservations for Zevely, but just saw frightening reviews of this Inn. Is Brookstown better? Please help!

Brookstown Inn or Agustus Zevely

You should try Summit Street Inns. They are so helpful, kind and the place has so much charm to it! You can visit them online at www.bbinn.com - good luck!

Brookstown Inn or Agustus Zevely

I don%26#39;t think the Zevely Inn is a bad place, but the service can be lacking. The location is the absolute best for visiting Old Salem, the rooms are beautifully decorated in period reproductions, and you really get the feel of living in Old Salem. I think the problem that most people have, which is a fair criticism, is that the service can be lacking. The staff who is there when the owners are out are well meaning and nice but not well trained to do much but clean rooms. The room reservations are taken in a big book and while the owners understand the notations, the cleaning staff, who are sometimes left to man the hotel alone don%26#39;t and can make mistakes. If you acknowledge that limitation and wait for the owners get back to make any big requests you should be fine, although you may not want to bother. I don%26#39;t find the service to be worse than what is typical in a generic large hotel chain, but it is not what most people come to expect of bed and breakfasts.

I don%26#39;t personally care for the Brookstown, but there are no major problems with it and it depends on your personal tastes.

The Zevely staff are wonderful! My husband and I stay there every 3-4 months, as our son is attending NCSA. They have always been helpful and kind. The house is 150 years old, so floors will creak and things do break. We love old homes however, and realize that this just comes with the territory. I%26#39;ve noticed that some of the people that post these nasty reviews just seem to want to stir trouble or expect the Hilton. I%26#39;d prefer the friendliness of the ATZ any day. Stay, you%26#39;ll enjoy!

My choice is the Henry Shaffner House B%26amp;B. Just check out their reviews. My first stay was amazing. I can%26#39;t say enough. The place is a 100 year old mansion. The wiring and plumbing are totally updated but the old charm has not been compromised. The rooms at the Zevely are small and outdated and the Brookstown is not an old house, but an old mill.