The Dripolator Coffeehouse

I was recently informed of a review posted on this website under The Monte Vista Hotel%26#39;s ratings that described a less-than-stellar experience that someone from Greensboro had at my store. For the record, the person (Josh) described there was fired long before I ever got wind of this complaint because, as you can imagine, this was not the only negative comment ever made about him. Unfortunately, Josh poured beautiful latte art rosettas but couldn%26#39;t control his mouth or get the chip off his shoulder. I sincerely hope this experience doesn%26#39;t deter others from trying our coffee next time they%26#39;re visiting the beautiful town of Black Mountain - we%26#39;ve been so successful that we just opened our second location in downtown Asheville. Happy trails.

Amy Vermillion

Owner/Manager

The Dripolator Coffeehouse

828-669-0999

The Dripolator Coffeehouse

Don%26#39;t worry, Amy. The Dripolator is my favorite place in Asheville/Black Mountain. My wife and I learned of your place on our first trip to Black Mountain in August, 2005 -- the same trip that we bought a little cottage to get away to. We have visited again several times and we have never missed a single day at the Dripolator. The iced Americano is manna!

I%26#39;m excited to hear that you are also in downtown Asheville. Please provide the location. Thanks!

Michael G. from Boca Raton, FL (but now a homeowner in Swannanoa)

The Dripolator Coffeehouse

Amy - your have a wonderful spot. I make a point of stopping there whenever I am in Black Mountain. I love the coffees but also the relaxed yet scholastic atmosphere. Don%26#39;t worry about one ';bad apple';!

Amy,

I live in Black Mountain and I can guarantee you Josh was not the only one to offer a smart remark and bad service on a regular basis. My friends and I agree your business has the rudest wait staff I have ever encountered and that is pretty bad since I moved here from Philadelphia. We were thrilled when the new coffee shop opened around the corner with a very friendly staff. Clean house!! There is now competition in the area.

Wow, how different peoples experiences can be. I go in to Dripolator and the staff are always pleasant and I see moms and kids, students, professors, people with lap tops...everyone looking happy and relaxed.

I make it a point to visit The Dripolator on every visit to or through this area. The place is perfect! Delicious coffees served by well trained and courteous staff members in a warm inviting setting, located in a scenic mountain town. It doesn%26#39;t get any better. I met Amy on one visit and she graciously made me a capuccino that was delicious.

If I didn%26#39;t live 3 hours away, I%26#39;d be a ';regular'; For now I%26#39;ll happily remain a regular visitor.

Maybe I%26#39;ll drive out there this weekend!

Well I am posting because, I have been heading to the Dripolator now almost every day now for just under 2 months. I live in Swannanoa, so I visit both Black Mtn and Asheville.Only recently have I been stopping in every day. I enjoy the feeling of both places while the service is by far better in Blk Mtn. This past summer the Asheville shop got to be way to hot to sit and enjoy a cup of coffee on many days. So today I stoped in on the asheville store. I have a laptop and used to enjoy myself with a good cup of coffee and some down time to check some e-mail ebay etc. Well today I scooped up my favorite seat, ordered my coffee and dessert, sat down turned on my laptop and saw that my battery was low I grabed my cord went to the wall where I knew there was a plug and saw a white plug protector on the plug. I went up asked the lady at the counter about it she told me that it was done to not let people feel like staying all day for just a cup of coffee. While I understand the issue of having people camp out there I also know that I come spend good money on 4.00 slices of desserts and deal with no refils pay for every cup and deal with the refill price in Blk Mtn being .50 and 1.00 in Asheville. I just am not sure if I can continue to visit the Dripolator, if as I looked around the plugs all aroud were all covered even the most handy one up front at the sitting booths along the windows. WOW what a welcome..... made to feel like give us your money now get out. its a coffee house with free wi-fi that they do not want the customers to use. the wi-fi was down over the past weekend and there was even a attitude dripping sign explaning how the wi-fi was down and how it was not their fault but the fault of Bellsouth. Again, not a welcoming nice friendly attitude. I so hate to stop going to the Dripolator but seem to be given no other choice ..because the coffee and desserts are excellent. but the over all attitude of the mainly Asheville store is so poor, it taints my visits to a much nicer shop in Blk Mtn. I wish you continued success, You must work on the Asheville Store the service there has hurt your business .

Well I am posting because, I have been heading to the Dripolator now almost every day now for just under 2 months. I live in Swannanoa, so I visit both Black Mtn and Asheville.Only recently have I been stopping in every day. I enjoy the feeling of both places while the service is by far better in Blk Mtn. This past summer the Asheville shop got to be way to hot to sit and enjoy a cup of coffee on many days. So today I stoped in on the asheville store. I have a laptop and used to enjoy myself with a good cup of coffee and some down time to check some e-mail ebay etc. Well today I scooped up my favorite seat, ordered my coffee and dessert, sat down turned on my laptop and saw that my battery was low I grabed my cord went to the wall where I knew there was a plug and saw a white plug protector on the plug. I went up asked the lady at the counter about it she told me that it was done to not let people feel like staying all day for just a cup of coffee. While I understand the issue of having people camp out there I also know that I come spend good money on 4.00 slices of desserts and deal with no refils pay for every cup and deal with the refill price in Blk Mtn being .50 and 1.00 in Asheville. I just am not sure if I can continue to visit the Dripolator, if as I looked around the plugs all aroud were all covered even the most handy one up front at the sitting booths along the windows. WOW what a welcome..... made to feel like give us your money now get out. its a coffee house with free wi-fi that they do not want the customers to use. the wi-fi was down over the past weekend and there was even a attitude dripping sign explaning how the wi-fi was down and how it was not their fault but the fault of Bellsouth. Again, not a welcoming nice friendly attitude. I so hate to stop going to the Dripolator but seem to be given no other choice ..because the coffee and desserts are excellent. but the over all attitude of the mainly Asheville store is so poor, it taints my visits to a much nicer shop in Blk Mtn. I wish you continued success, You must work on the Asheville Store the service there has hurt your business .

We just spent a week in Black Mountain and visited The Dripolator several times -- morning coffee, evening dessert %26amp; latte, coffee bean pickup. The staff was courteous and friendly. The atomosphere was homey. The coffee was good. What a great little place -- such a refreshing little find in the middle of the mountains. And the dessert -- YUMMO -- there were different choices throughout the week and everything looked freshly baked. We look forward to the next visit!

I also just returned from a weekend in Black Mountain and loved the Dripolater - what a nice break from the normal Starbucks! The atmosphere was very comfortable and relaxed, and the fruit smoothies were perfect for such a hot weekend. I also noticed that there were no ';protectors'; on the outlets, and several folks had their laptops plugged in (in reponse to the prior post). I would definitely visit the Dripolater and Black Mountain again!

See a recent review of the Dripolator and a photo of the inside at:

http://hendersonvilleepicurean.blogspot.com

Hendersonville Epicurean